Company: Genpact
About Company: Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations, including those that are complex and industry-specific. Our mission is to help clients become more competitive by making their enterprises more intelligent through becoming more adaptive, innovative, globally effective and connected to their own clients.
Genpact stands for Generating Impact – visible in tighter cost management as well as better management of risk, regulations and growth for hundreds of long-term clients including more than 100 of the Fortune Global 500.
Company Website: www.genpact.com
Experience: Freshers
Job Location: Noida
Positions: Management Trainee – Support Engineer
Salary: Best In Industry
Eligibility :
- Bachelor’s/Graduation/Equivalent
- Excellent Experience in RPA Support within UI path
- Good communication skills, proficient in Portuguese & English
- Experience in UiPath
- Experience in problem solving and design
- Certified in UiPath
Job Description:
In this role, We are looking for a RPA Support , whose objective is to support Management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving team’s questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives.
Job Responsibilities:
- Design, code, test automation workflows using UiPath
- Verifying and leveraging appropriate UiPath components: Robots, Studio, Orchestrator
- Make changes to the robot code during implementation as needed
- Deliver technical training, demos, blueprints and provide necessary support for new/existing clients.
- Solve the issue and provide a fix or workaround
- Track and monitor SLAs for governance and control
- Ensure support SLAs are met
- Call out to L3 and/or RPA tool vendor as needed
- Coordinate with client operations and IT to test and deploy fixes
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