Company: Wipro Ltd

About Company :
Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.
Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.

Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent.

Website: www.wipro.com

Position: Trainee

Role: Service Desk

Experience: Freshers

Job Locations: Across India

Salary: 3 LPA to 4.5 LPA

Eligibility Criteria:

• All Arts, Science, Commerce and Engineering Graduates
• (Diploma/ ME/ M.Tech/ MBA/ MCA/ Any Masters degree are NOT eligible)
• Year of Passing – 2019 only
• 10th Standard – Pass
• 12th Standard – Pass
• Graduation – Pass

Job Description:

The opportunity under Service Desk Hiring is open for Arts, Science,Commerce Graduates and Engineering of 2019 batch from various streams who are aspiring to launch a dynamic career in the IT industry with Wipro. Please read on for further information regarding who we are looking for, eligibility criteria and application guidelines.

• Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
• Excellent communication skills required as you will work in International Voice Support
• Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
• Responding in a timely manner to service issues, request, and take care of the complete operations.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Provide support, including procedural documentation & relevant reports
• Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
• Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

Selection Process:

• Group Discussion
• Technical Interview
• HR Interview

DOUBLE CLICK TO APPLY ONLINE !