Company: Mindtree Limited
About Company :
Mindtree Limited is a global information technology solutions company with revenues of over USD 400 million. Our 11,000 experts engineer meaningful technology solutions to help businesses and societies flourish. Mindtree’s consulting-driven approach makes us a strategic partner to over 40 Fortune 500 enterprises.
Mindtree is a USD 500+ million IT services company, delivering technology services and accelerated growth for Global 1000 companies, by solving complex business challenges with breakthrough technical innovations. Mindtree specializes in e-commerce, mobility, cloud enablement, digital transformation, business intelligence, data analytics, testing, infrastructure, EAI and ERP solutions.
Company Website: www.mindtree.com
Positions: Technical Support/ Service Desk
Experience: 1 – 4 Years
Job Location: Bangalore
Salary: Best In Industry
Education: BE/ B.Tech – Computers/ Electronics Engineering
Job Description:
- A senior IT professional who is polished, articulate and presentable with exceptional customer service skills and proven record in supporting users.
- Experience in International Voice Process
- Exp in Linux
- Windows experience including mid to expert level support of Windows computers.
- Demonstrated knowledge and ability to remotely manage client systems
- Experience with security and anti-virus products for Macs and Windows
- Understanding Active Directory and network accounts and relationships to effectively support end-users
- Understand basic networking technologies (LAN/WAN and wireless)
- Willing to work in 24/7 support in rotational shifts
- ITIL knowledge is a must
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