Company: Bank of America
About Company : This material does not take into account your particular investment objectives, financial situations or needs and is not intended as a recommendation, offer or solicitation for the purchase or sale of any security, financial instrument, or strategy.
Website: www.bankofamerica.com
Eligibility: BE/B.Tech/ME/M.Tech/BSc/MCA
Experience: 1 – 2 yrs
Location: Chennai/Hyderabad
Job Role: Sr Tech Associate
Job Description:
1. Communicate effectively, clearly articulating technical issues, problem incident resolution, readiness status and reporting
2. Proactively Monitor and maintain LLE environments
3. Work with different stake holders on triage call, handling defects, Issue Analysis & making sure environment is stable and healthy
4. Analyze the issue and communicate technical details with teams.
5. Self-motivated, independent, detail oriented and responsible team player
6. Provide Application and Environment Support and Triage
7. Manage and Prioritize Defects via ALM Quality Center
8. Attend planning meetings, define detailed tasks, participate in triage and incident management
9. Execute manual and automate deployment functions and responsibilities
Education: BE/B.Tech/ME/M.Tech/BSc/MSc/BCA/MCA (prefer IT/CS specialization)
Experience: 1 – 2 years
Required Skills:
1. Application Code Deployments, Environment management support and release functions
2. Experience in Windows and Linux environment, working knowledge on Linux Commands
3. Knowledge application code deployments and Environment support
4. Knowledge of DevOps tool sets such as IBM UrbanCode, Ansible, XLR, Repliweb, Jenkins
5. Experience in troubleshooting and analysis of Application functional issues
6. Knowledge of Middleware like IIS, Websphere and Bladelogic components
7. Knowledge of issue management request systems like – Quality Center, JIRA, Remedy
8. Knowledge of Monitoring tools like Sitescope, AppDynamics, Splunk, etc.
9. Organizational Skills and Troubleshooting Skills
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