Company: Amazon Development Centre (India) Pvt Ltd
About Company :
At Amazon, our vision is to be Earth’s most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavor to build that same destination in India by giving customers more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform.
We are committed to ensure 100% Purchase Protection for your shopping done on Amazon.in so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience.
Company Website: www.amazon.in
Position: Support Engineer
Experience: 0-1 year
Salary: Best In Industry
Job Location: Bangalore
Education: BE/ B.Tech or B.Sc in Computer Science
Job Description:
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Develop tools to aid operations and maintenance
- Weekly support metrics tracking and reporting
- Work on operations and maintenance driven coding projects, primarily in Java.
- Collaborate with Ops/Tech teams for issue resolution
Skills:
- 1+ years of experience in Software development or technical support role would be an added advantage
- Strong knowledge of the computer science fundamentals and good understanding of distributed software systems.
- Exposure to server-less cloud computing is a strong plus.
- Experience with technical support, incident response and incident management.
- Able to automate operations / systems administration tasks through creation and maintenance of scripts and tools
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